Project Effectiveness
Optimizing Performance on a Team
Being an Effective Team Member
Effective Team Communication
Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Strategies for Building a Cohesive Team

Being an Effective Team Member

Course Number:
atm_02_a01_bs_enus
Lesson Objectives

Being an Effective Team Member

  • recognize the effects that having a good attitude can have on a team
  • identify strategies for adopting a positive mindset about working on a team
  • identify the characteristics of a team member who has a proactive attitude
  • recognize how to be a proactive team member
  • recognize how to acknowledge team members' rights to have differing opinions
  • recognize strategies for demonstrating tolerance and treating teammates with respect
  • recognize strategies for working collaboratively with others
  • use strategies for being an effective team member

Overview/Description
To make a real, positive difference on a team, you must take on the challenging task of putting the team first. This course covers strategies and techniques to help you become a more effective and valued member of your team. You'll explore ways to adopt a positive mindset and take a proactive role on a team, so that you can make a significant contribution. Because your success on a team depends on pulling together with other people, you'll also learn constructive ways to acknowledge differences and show respect for team members, and specific strategies for working collaboratively.

Target Audience
All levels of employees; anyone who participates on any type of team

Being an Effective Team Member

Course Number:
atm_02_a01_bs_enus
Lesson Objectives

Being an Effective Team Member

  • recognize the effects that having a good attitude can have on a team
  • identify strategies for adopting a positive mindset about working on a team
  • identify the characteristics of a team member who has a proactive attitude
  • recognize how to be a proactive team member
  • recognize how to acknowledge team members' rights to have differing opinions
  • recognize strategies for demonstrating tolerance and treating teammates with respect
  • recognize strategies for working collaboratively with others
  • use strategies for being an effective team member

Overview/Description
To make a real, positive difference on a team, you must take on the challenging task of putting the team first. This course covers strategies and techniques to help you become a more effective and valued member of your team. You'll explore ways to adopt a positive mindset and take a proactive role on a team, so that you can make a significant contribution. Because your success on a team depends on pulling together with other people, you'll also learn constructive ways to acknowledge differences and show respect for team members, and specific strategies for working collaboratively.

Target Audience
All levels of employees; anyone who participates on any type of team

Effective Team Communication

Course Number:
atm_02_a03_bs_enus
Lesson Objectives

Effective Team Communication

  • recognize examples of jargon and bluffing as verbal barriers to effective communication
  • recognize examples of polarizing a team, screening ideas, and crushing ideas as verbal barriers to communication
  • identify strategies for maintaining open communication during team meetings
  • match strategies to the types of communication barriers they can help you overcome in team meetings
  • recognize why active listening is important for healthy team communication
  • recognize examples of inquiring and acknowledging as techniques for active listening in a team setting
  • recognize examples of reflecting and suspending judgment as techniques for active listening in a team setting
  • use strategies for improving team communication and active listening

Overview/Description
It's vital to maintain open, effective communication on a team. However, it's all too easy to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings, cause unnecessary conflict, keep others from having their say, and prevent the team from performing as well as it could. In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective listening is vital too. So you'll also learn about specific active listening techniques that can help you be a better listener.

Target Audience
All levels of employees; anyone who participates on any type of team.

Effective Team Communication

Course Number:
atm_02_a03_bs_enus
Lesson Objectives

Effective Team Communication

  • recognize examples of jargon and bluffing as verbal barriers to effective communication
  • recognize examples of polarizing a team, screening ideas, and crushing ideas as verbal barriers to communication
  • identify strategies for maintaining open communication during team meetings
  • match strategies to the types of communication barriers they can help you overcome in team meetings
  • recognize why active listening is important for healthy team communication
  • recognize examples of inquiring and acknowledging as techniques for active listening in a team setting
  • recognize examples of reflecting and suspending judgment as techniques for active listening in a team setting
  • use strategies for improving team communication and active listening

Overview/Description
It's vital to maintain open, effective communication on a team. However, it's all too easy to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings, cause unnecessary conflict, keep others from having their say, and prevent the team from performing as well as it could. In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective listening is vital too. So you'll also learn about specific active listening techniques that can help you be a better listener.

Target Audience
All levels of employees; anyone who participates on any type of team.

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Course Number:
atm_02_a04_bs_enus
Lesson Objectives

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

  • identify examples of team goals that are aligned with corporate goals and that are clear and measurable
  • identify roles on a team
  • assess the competencies of team members
  • match competencies to related team member roles
  • identify ways to clarify expectations about the responsibilities of team members
  • recognize examples of effective feedback
  • recognize examples of constructive ways to receive feedback from team members
  • use techniques to work effectively with a team and give and receive feedback

Overview/Description
Everyone on a team has particular strengths. To get a team to perform at its best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn how to build a team, including how to set effective team goals, identify roles and assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively, so that it strengthens your role and the performance of your team.

Target Audience
All levels of employees; anyone who participates on any type of team.

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Course Number:
atm_02_a04_bs_enus
Lesson Objectives

Establishing Team Goals and Responsibilities, and Using Feedback Effectively

  • identify examples of team goals that are aligned with corporate goals and that are clear and measurable
  • identify roles on a team
  • assess the competencies of team members
  • match competencies to related team member roles
  • identify ways to clarify expectations about the responsibilities of team members
  • recognize examples of effective feedback
  • recognize examples of constructive ways to receive feedback from team members
  • use techniques to work effectively with a team and give and receive feedback

Overview/Description
Everyone on a team has particular strengths. To get a team to perform at its best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn how to build a team, including how to set effective team goals, identify roles and assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively, so that it strengthens your role and the performance of your team.

Target Audience
All levels of employees; anyone who participates on any type of team.

Strategies for Building a Cohesive Team

Course Number:
atm_02_a02_bs_enus
Lesson Objectives

Strategies for Building a Cohesive Team

  • recognize guidelines for responding positively to team members to promote effective team communication
  • recognize ways of creating a sense of partnership among team members to promote effective communication
  • identify methods of encouraging team members to talk to each other
  • recognize strategies for promoting cooperation among team members, including putting the team's needs first and accepting unpleasant tasks
  • recognize strategies for discouraging competition among team members to promote effective communication
  • recognize indicators of a lack of trust in teams
  • recognize strategies for building trust
  • recognize strategies for building team cohesion

Overview/Description
Team cohesion, or the strength of the links between team members, determines how effective a team will be, especially in responding to outside pressures. A team has to be cohesive if its members are to function as a unit, working closely and efficiently to achieve common goals. In this course, you'll learn how to build a more cohesive team by focusing on improvements in three areas: communication, cooperation, and trust. You'll learn specific strategies for improving communication and promoting cooperation among team members. You'll also learn what signs suggest a lack of trust on a team and what you can do about this, including specific techniques you can use to build trust.

Target Audience
All levels of employees; anyone who participates on any type of team.

Strategies for Building a Cohesive Team

Course Number:
atm_02_a02_bs_enus
Lesson Objectives

Strategies for Building a Cohesive Team

  • recognize guidelines for responding positively to team members to promote effective team communication
  • recognize ways of creating a sense of partnership among team members to promote effective communication
  • identify methods of encouraging team members to talk to each other
  • recognize strategies for promoting cooperation among team members, including putting the team's needs first and accepting unpleasant tasks
  • recognize strategies for discouraging competition among team members to promote effective communication
  • recognize indicators of a lack of trust in teams
  • recognize strategies for building trust
  • recognize strategies for building team cohesion

Overview/Description
Team cohesion, or the strength of the links between team members, determines how effective a team will be, especially in responding to outside pressures. A team has to be cohesive if its members are to function as a unit, working closely and efficiently to achieve common goals. In this course, you'll learn how to build a more cohesive team by focusing on improvements in three areas: communication, cooperation, and trust. You'll learn specific strategies for improving communication and promoting cooperation among team members. You'll also learn what signs suggest a lack of trust on a team and what you can do about this, including specific techniques you can use to build trust.

Target Audience
All levels of employees; anyone who participates on any type of team.

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