Operating Systems And Server Technologies
Skype for Business 2015
Archiving and External Access
Chatting and Conferencing
Client Configuration
Configuring Enterprise Voice
High Availability and Disaster Recovery
Planning, Installation, and Upgrading
Troubleshooting Skype for Business

Archiving and External Access

Course Number:
os_cssb_a05_it_enus
Lesson Objectives

Archiving and External Access

  • start the course
  • explain how and why data can be archived
  • describe settings available in archive policies
  • apply archive settings on-premises
  • apply archive settings to Skype for Business Online
  • describe how external access to Skype for Business occurs
  • explain how PKI certificates can secure Skype for Business communications
  • describe the role federation plays in Skype for Business
  • recognize how mobile devices interact with Skype for Business
  • install Skype for Business on an Android device
  • sign in to Skype for Business Online using the mobile app
  • start an instant message conversation from the mobile app
  • describe how Skype for Business can communicate with legacy systems
  • describe the purpose of the Extensible Messaging and Presence Protocol
  • describe how Edge Servers are used for external access
  • apply archive settings

Overview/Description
Data retention is sometimes mandated by laws and regulations. In this course, you'll learn how to archive Skype for Business data. You'll also learn about allowing external access into Skype for Business. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Chatting and Conferencing

Course Number:
os_cssb_a02_it_enus
Lesson Objectives

Chatting and Conferencing

  • start the course
  • describe chat features within Skype for Business
  • recognize how categories are used to organize chat rooms
  • configure categories for chat rooms using the control panel
  • list various chat policy settings
  • configure policy settings for chat usage
  • describe how settings can be applied to a specific chat room
  • configure a persistent chat server
  • use the chat services to start and stop the chat functionality
  • connect to and participate in an existing chat room
  • describe the conferencing services available with Skype for Business
  • identify specific conferencing settings and when they should be used
  • launch an impromptu meeting
  • describe how meeting broadcasts work
  • schedule a meeting for broadcast
  • define when the VIS should be used
  • define when an Office Online Server should be used
  • install an Office Online Server on-premises
  • describe CAA service functionality
  • determine chat and conferencing settings that should be used to meet specific needs

Overview/Description
In this course you'll learn how to configure categories and chat room policies. Conferencing provides a means for users to have meetings to facilitate collaboration. In this course, you'll also learn how to manage meetings. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Client Configuration

Course Number:
os_cssb_a03_it_enus
Lesson Objectives

Client Configuration

  • start the course
  • recognize the role of Skype for Business clients
  • use the Skype for Business client
  • understand basic user management tasks related to Skype users
  • use PowerShell and the GUI to manage users
  • describe how client policies are used to configure many users with similar needs
  • user PowerShell and the GUI to manage client policies
  • list authentication options available for clients
  • configure Skype for Business authentication
  • configure settings within the Skype for Business client
  • understand the role of the address book in Skype for Business
  • use PowerShell to configure address book settings
  • understand the role of contacts in Skype for Business
  • secure Skype for Business clients
  • determine when the client VDI should be used
  • describe how Group Policy can be used to configure Skype for Business client settings
  • install and use the Group Policy ADMX files for Skype for Business
  • configure client settings individually and through the use of policies

Overview/Description
In this course, you'll learn about different Skype for Business clients and their settings. You'll also explore client security and virtualization. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Configuring Enterprise Voice

Course Number:
os_cssb_a04_it_enus
Lesson Objectives

Configuring Enterprise Voice

  • start the course
  • describe factors influencing Enterprise Voice configuration
  • describe how Skype for Business allows connectivity with other communications systems
  • recognize how a cloud PBX can replace an on-premises PBX phone system
  • discuss the role a mediation server has within Enterprise Voice
  • use the Topology Builder to define settings for a Mediation Server pool
  • configure a PSTN gateway and associate it with a Mediation Server pool
  • recognize how trunking interconnects Skype for Business and the PSTN
  • define dial plan settings and how their scope can affect different sets of users
  • use the control panel to create a dial plan
  • use the control panel to assign a voice policy to a user
  • describe how incoming calls are handled with call management features
  • define voice policy settings and how their scope can affect different sets of users
  • create and configure a voice policy
  • determine the best voice configuration settings given a set of requirements

Overview/Description
Skype for Business allows connectivity to legacy communications systems. In this course, you will learn about external voice connectivity as well as configuring voice policies and Cloud PBX. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

High Availability and Disaster Recovery

Course Number:
os_cssb_a06_it_enus
Lesson Objectives

High Availability and Disaster Recovery

  • start the course
  • describe the benefit of high availability
  • describe how pooling servers provides high availability
  • explain how routing groups are related to high availability
  • describe Skype for Business load balancing options
  • improve availability using DNS load balancing
  • describe how failover works
  • explain backup considerations for Skype for Business
  • explain how database mirroring provides high availability
  • explain how availability groups provide high availability
  • use the Skype for Business Planning Tool to plan high availability
  • understand how disaster recovery and high availability differ
  • explain how pool pairing increases resiliency to failure
  • understand the role of the CMS database
  • safe guard CMS with backups
  • implement configurations that increase service availability

Overview/Description
This course will teach you about the difference between high availability and disaster recovery. You will have the necessary skills to ensure Skype for Business service can tolerate server failures, and that systems can be brought online quickly in the event of a disaster. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Planning, Installation, and Upgrading

Course Number:
os_cssb_a01_it_enus
Lesson Objectives

Planning, Installation, and Upgrading

  • start the course
  • describe the purpose of Skype for Business
  • differentiate Skype for Business editions
  • recognize when to use the Skype for Business On-premises solution
  • recognize when to use the Skype for Business Online solution
  • sign up and sign in to Skype for Business Online
  • recognize how Skype for Business On-premises and Online can be used together
  • plan for resources needed by Skype for Business
  • list and describe various server roles
  • use the Skype for Business Server Control Panel tool
  • describe how PowerShell cmdlets can be used to manage Skype for Business
  • use PowerShell cmdlets to manage Skype for Business
  • plan single and multiple site configurations for Skype for Business
  • install a Skype for Business server in your on-premises network
  • describe the steps involved with migration
  • describe the steps involved with upgrades
  • describe the steps involved with upgrading from mirroring to AlwaysOn
  • install and upgrade Skype for Business

Overview/Description
Planning is crucial to ensure the best possible outcome for installations and upgrades. This course will provide Skype for Business 2015 planning considerations. You'll also explore on-premises and cloud installation options, as well as methods of migrating and upgrading from Lync. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Troubleshooting Skype for Business

Course Number:
os_cssb_a07_it_enus
Lesson Objectives

Troubleshooting Skype for Business

  • start the course
  • explain how troubleshooting methodology can solve problems
  • identify various GUI and command-line tools used to troubleshoot Skype for Business
  • analyze Skype for Business data using Snooper
  • create a Data Collector Set that uses Skype for Business performance counters
  • recognize client issues causing problems
  • solve client issues causing problems
  • identify causes of conferencing issues
  • address the cause of conferencing issues
  • identify causes of address book issues
  • solve address book problems
  • identify causes of chat issues
  • address the cause of chat issues
  • identify the source of problems and resolve issues

Overview/Description
Understanding a specific technology lends itself to quickly solving related problems. In this course, you'll learn about GUI and command-line troubleshooting tools and when they should be used. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

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