Business Analysis Activities and Tools

Business Analysis Activities and Tools

• distinguish between brainstorming and mindmapping characteristics
• recognize differences between focus groups and workshops
• identify best practices for using surveys and questionnaires
• distinguish between interviews and observation
• distinguish between collaborative games and lessons learned activities
• distinguish between estimation methods
• distinguish between prioritization methods
• distinguish between reviews and item tracking characteristics
• recognize considerations for assessing vendors
• distinguish between the characteristics of stakeholder lists, maps, and personas
• recognize characteristics of backlog management
• identify characteristics of the balanced scorecard
• recognize elements of a roles and permissions matrix
• identify elements of a business model canvas
• recognize characteristics of functional decomposition
• demonstrate your understanding of the activities and tools you use for effective business analysis work

Business Analysis Analytical Techniques

Business Analysis Analytical Techniques

• distinguish between benchmarking and market analysis characteristics
• identify the steps in document analysis
• distinguish between scope modeling and state modeling
• identify process modeling characteristics
• identify process analysis characteristics
• identify the types of organizational models
• recognize interface definition elements
• distinguish between data flow diagram elements
• identify considerations for data mining
• identify considerations for data modeling
• recognize prototyping methods
• identify risk analysis and management characteristics
• recognize appropriate financial analysis techniques
• distinguish between characteristics of root cause and SWOT analyses
• recognize the differences between decision modeling and decision analysis
• demonstrate your understanding of analytical techniques for effective business analysis

Business Analysis Documentation and Criteria

Business Analysis Documentation and Criteria

• distinguish between data dictionary elements
• recognize concept modeling limitations
• distinguish between definitional and behavioral rules
• distinguish between business case creation steps
• identify characteristics of business capability analysis
• recognize use case elements
• identify sequence diagram elements
• recognize considerations for user stories
• recognize considerations for establishing metrics and key performance indicators
• distinguish between acceptance and evaluation criteria strengths
• recognize nonfunctional requirements analysis challenges
• demonstrate your understanding of best practices for documentation and criteria creation

Business Analysis Overview

Business Analysis Overview

• define business analysis
• identify business analyst activities and responsibilities
• recognize the value of business analysis
• identify the six business analysis knowledge areas
• recognize the six core business analysis concepts
• identify examples of project team stakeholders
• identify examples of external project stakeholders
• distinguish between requirement classifications
• distinguish between characteristics of requirements and designs
• recognize activities in the requirements and design cycle
• demonstrate your understanding of foundational concepts related to the field of business analysis

Business Analysis Professional Effectiveness Competencies

Business Analysis Professional Effectiveness Competencies

• recognize examples of ethical behavior
• identify characteristics of personal accountability
• recognize characteristics of trustworthiness
• recognize characteristics of adaptability
• identify effective organization and time management behaviors
• define business acumen
• recognize relevant types of industry information to business analysis work
• distinguish between knowledge area requirements for business analysts
• identify examples of effective office productivity tools for business analysis work
• identify examples of effective business analysis tools for business analysis work
• identify examples of communication tools and technology
• demonstrate your understanding of required competencies for effective business analysis

Personal Skills for Effective Business Analysis

Personal Skills for Effective Business Analysis

• recognize behaviors that demonstrate learning, creative thinking, and visual thinking skills
• recognize behaviors that demonstrate conceptual and systems thinking skills
• recognize effective decision-making and problem-solving skills
• recognize behaviors associated with effective teamwork, facilitation, and teaching
• recognize characteristics of an effective leader and negotiator
• recognize barriers to effective communication
• recognize characteristics of effective verbal communication
• recognize characteristics of effective nonverbal communication
• recognize characteristics of effective written communication
• recognize characteristics of effective listening
• demonstrate your understanding of personal skills competencies

Perspectives for Effective Business Analysis

Perspectives for Effective Business Analysis

• recognize Agile features
• identify features of an Agile project that impact business analysis activities
• recognize necessary competencies when using an Agile approach to business analysis
• identify characteristics of the business intelligence perspective
• identify business analysis activities that are specific to business intelligence initiatives
• recognize characteristics of working from an IT perspective
• identify considerations for working on an IT change initiative
• distinguish between IT initiative methodologies
• identify the four architectural principles that apply to business analysis
• recognize outcomes of business analysis with a business architecture perspective
• identify common business architecture techniques
• recognize characteristics of the business process management perspective
• distinguish between BPM business analysis outcomes
• identify techniques used for BPM
• demonstrate your understanding of common business analysis perspectives

RADD Knowledge Area: Part 1

RADD Knowledge Area: Part 1

• identify characteristics of the RADD knowledge area
• recognize best practices for applying core concepts during RADD tasks
• recognize considerations when modeling and analyzing requirements
• identify requirements modeling activities
• recognize considerations when verifying requirements
• distinguish between requirements verification activities
• recognize considerations when validating requirements
• distinguish between the techniques you use to validate requirements
• demonstrate your understanding of specifying and modeling requirements, verifying requirements, and validating requirements tasks

RADD Knowledge Area: Part 2

RADD Knowledge Area: Part 2

• identify characteristics of an effective requirements architecture
• recognize considerations for defining a requirements architecture
• identify how you use guidelines and techniques to define a requirements architecture
• recognize considerations for defining design options
• distinguish between the guidelines and techniques you use to define design options
• distinguish between the stakeholder roles involved in defining design options
• recognize considerations for analyzing potential value
• identify the components you analyze to assess potential value
• identify appropriate options when selecting a design solution
• demonstrate your understanding of defining a requirements architecture, defining design options, analyzing potential value, and recommending solutions

The BA Elicitation and Collaboration Knowledge Area

The BA Elicitation and Collaboration Knowledge Area

• recognize tasks performed during business analysis elicitation and collaboration
• identify the responsibilities of the BA role in elicitation and collaboration tasks
• recognize considerations for preparing for elicitation
• recognize how to use guidelines and techniques effectively to prepare for elicitation
• distinguish between stakeholder roles and responsibilities when preparing for elicitation
• recognize the characteristics of inputs and elements for conducting elicitation
• use guidelines and techniques to conduct elicitation effectively
• distinguish between stakeholder roles and responsibilities involved in conducting elicitation
• identify characteristics of the inputs and elements for confirming elicitation
• distinguish between the guidelines and techniques you can use to confirm elicitation results
• identify the role responsible for confirming elicitation results
• recognize considerations when communicating BA information
• distinguish between the guidelines and techniques you can use to communicate BA information effectively
• distinguish between the roles and responsibilities involved in communicating BA information
• identify the considerations for managing stakeholder collaboration
• recognize guidelines and techniques you use for effectively managing stakeholder collaboration
• recognize the desired outcomes of managing stakeholder collaboration
• demonstrate your understanding of the tasks you perform during business analysis elicitation and collaboration

The BA Planning and Monitoring Knowledge Area

The BA Planning and Monitoring Knowledge Area

• recognize tasks that are part of the Business Analysis Planning and Monitoring knowledge area
• recognize examples of core concepts being applied in business analyst activities
• recognize considerations when planning a business analysis approach
• identify effective guidelines for planning a BA approach
• recognize the role of stakeholders when planning the BA approach
• recognize considerations when planning stakeholder engagement
• distinguish between techniques you can use for planning stakeholder engagement
• identify the roles of different stakeholders when planning stakeholder engagement
• identify considerations to make when planning BA governance
• recognize guidelines and techniques you use when planning BA governance
• recognize the roles of stakeholders in developing the business analysis governance approach
• recognize considerations when planning how to manage business analysis information
• recognize the guidelines and techniques used in planning business analysis information management
• recognize the roles of stakeholders in planning business analysis information management
• recognize considerations to make when identifying business analysis performance improvements
• identify techniques you can use for identifying business analysis performance improvements
• recognize the roles of stakeholders in identifying business analysis performance improvements
• demonstrate your understanding of the tasks you perform during business analysis planning and monitoring

The Requirements Life Cycle Management Knowledge Area

The Requirements Life Cycle Management Knowledge Area

• recognize characteristics of the requirements life cycle
• identify the considerations for tracing requirements
• recognize guidelines and techniques for performing the trace requirements task
• distinguish between the techniques you use to identify requirements for reuse
• identify the considerations for prioritizing requirements
• distinguish between the tools and techniques you can use to perform the prioritize requirements task
• identify the considerations for performing the assess requirements changes task
• identify the guidelines you use to perform the assess requirements changes task
• recognize the BA's responsibilities in approving requirements
• identify how you use guidelines and techniques to approve requirements
• demonstrate your understanding of the tasks you perform during business analysis requirements life cycle management

The Solution Evaluation Knowledge Area

The Solution Evaluation Knowledge Area

• recognize solution evaluation activities
• identify activities you perform in the measure solution performance task
• recognize techniques you use to measure solution performance
• identify considerations when analyzing performance measures
• recognize activities you perform when assessing solution limitations
• distinguish between assessment types
• identify the techniques you can use when assessing enterprise limitations
• identify effective actions that can increase the value of solutions
• recognize techniques you use to recommend actions for adding value to solutions
• demonstrate your understanding of the tasks you perform during business analysis solution evaluation

The Strategy Analysis Knowledge Area

The Strategy Analysis Knowledge Area

• recognize characteristics of strategy analysis
• recognize best practices for applying core concepts during strategy analysis tasks
• identify considerations to make when analyzing the current state
• distinguish between techniques you use to analyze the current state
• identify considerations to make when defining the future state
• distinguish between the guidelines and techniques you use to define the future state
• describe how to use guidelines and techniques to assess risks
• distinguish between the guidelines and techniques you use to define a change strategy
• demonstrate your understanding of the tasks you perform during business analysis strategy analysis