Professional in Human Resources (PHR)
Professional in Human Resources (PHR)
Professional in Human Resources: Benefits
Professional in Human Resources: Business Environment
Professional in Human Resources: Business Planning
Professional in Human Resources: Compensation
Professional in Human Resources: Employee Relations
Professional in Human Resources: Employment Legislation
Professional in Human Resources: HR Organization
Professional in Human Resources: HR Tools and Processes
Professional in Human Resources: Introduction to PHR Exam
Professional in Human Resources: Job Architecture
Professional in Human Resources: Labor Relations
Professional in Human Resources: Learning
Professional in Human Resources: Organizational Development
Professional in Human Resources: Organizational Relations
Professional in Human Resources: Organizational Risk
Professional in Human Resources: Performance Management
Professional in Human Resources: PHR Exam Summary
Professional in Human Resources: Recruiting
Professional in Human Resources: Talent Planning
Professional in Human Resources: Talent Sourcing
TestPrep Professional in Human Resources (PHR)

Professional in Human Resources: Benefits

Course Number:
bs_hr23_15_enus
Lesson Objectives

Professional in Human Resources: Benefits

  • discover the key concepts covered in this course
  • identify the strategies for a successful benefits program
  • recall the federal laws and regulations related to healthcare administration of benefits activities
  • recall the federal laws and regulations related to impacts on benefits activities
  • recall the federal laws and regulations related to protection and privacy of benefits activities
  • recall the federal laws and regulations related to the financial administration of benefits activities
  • recall federally compliant tax benefit programs
  • recall federally compliant benefit programs
  • describe the tax advantaged benefit programs
  • recognize the requirements that must be complied with when an employer offers group healthcare
  • identify the different types of healthcare funding
  • identify the typical benefits offered in additional to healthcare
  • list the employee services benefits
  • distinguish between qualified and nonqualified retirement plans
  • identify the required communications to support tax sheltered plans
  • Knowledge Check: Understanding Benefits Types and Eligibility
  • summarize the key concepts covered in this course

Overview/Description

Top of mind for most recruits is "What benefits are offered?" This is usually generalized to mean "group healthcare," but there are so many more options to explore. In this course, you'll learn about which benefits are mandatory, optional, and not required to be offered, and which rules must be followed. It's a relatively straightforward topic, but heavily backed with legislation that can easily jeopardize an organization's entire plan.



Target

Prerequisites: none

Professional in Human Resources: Business Environment

Course Number:
bs_hr23_03_enus
Lesson Objectives

Professional in Human Resources: Business Environment

  • discover the key concepts covered in this course
  • recall the federal laws and regulations related to business organizing activities prior to 1960
  • recall the federal laws and regulations related to managing the business environment
  • describe the element to establish the business strategy
  • identify the different types of legal structures of how a business can organize
  • describe the effects of competition on the business
  • describe the external business environment
  • define the key business elements that impact the environment
  • list the tools used to measure the business environment
  • Knowledge Check: Establishing a Business
  • summarize the key concepts covered in this course

Overview/Description

Many great ideas turn into successful businesses, but first the idea must be developed. Discover the considerations that are made regarding the external environment in order to create thriving businesses. In addition, discover the tools used to measure effectiveness. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: Business Planning

Course Number:
bs_hr23_04_enus
Lesson Objectives

Professional in Human Resources: Business Planning

  • discover the key concepts covered in this course
  • identify and classify the types of business stakeholders
  • identify the hierarchies in business structures
  • distinguish between the types of organizational structures
  • define the key elements to structure organizations
  • describe the different organizational units within a business and how they function
  • describe the functions of management
  • Knowledge Check: Understanding Business Planning
  • summarize the key concepts covered in this course

Overview/Description

Not many HR professionals have the opportunity to build a business from the ground up or restructure the company for efficiencies. Whether or not that challenge comes along, it is beneficial to have the knowledge of designing and reshaping the organization to meet business goals and objectives. Explore the various options and how to optimize the different characteristics that make each business unique. Discover the choices available to constructing dynamic organizations to yield top results. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: Compensation

Course Number:
bs_hr23_14_enus
Lesson Objectives

Professional in Human Resources: Compensation

  • discover the key concepts covered in this course
  • distinguish between direct and indirect compensation programs
  • recall the foundational federal laws and regulations related to foundational compensation activities
  • recall the federal laws and regulations related to compensation activities prior to 1995
  • recall the federal laws and regulations related to compensation activities after 1995
  • identify the types of base payment methods
  • distinguish the types of wage payment methods
  • identify the mandatory differential payment methods
  • identify the types of variable compensation programs
  • identify the types of incentive programs paid for based on combined efforts
  • define the types of payment variations
  • describe the elements of executive compensation
  • recognize the close interaction between HR and payroll processes
  • troubleshoot payroll issues to address employee concerns
  • describe the process for calculating multiple straight-time rates of pay
  • calculate overtime on a piece-rate plan
  • recognize when the company needs to contribute to payments for tipped employees
  • Knowledge Check: Troubleshooting Questions about Employee Pay
  • summarize the key concepts covered in this course

Overview/Description

It's not all about the money…or is it? In this course, you'll explore the different types of compensation and how to determine how much an individual is paid and by what type of compensation based on the type of work being done. Though HR is not responsible for payroll, they are usually the first line of response, so understanding how payroll works and verifying calculations will be important.



Target

Prerequisites: none

Professional in Human Resources: Employee Relations

Course Number:
bs_hr23_17_enus
Lesson Objectives

Professional in Human Resources: Employee Relations

  • discover the key concepts covered in this course
  • differentiate between employer and employee rights
  • recall the federal laws and regulations related to the Civil Rights Acts
  • recall the federal laws and regulations related to equal rights in employee relations
  • recall the federal laws and regulations related to employment transitions
  • recall the federal laws and regulations related to federal employee relations activities
  • distinguish between the types of commitments that form the employment relationship
  • identify the types of documentation employers use to communicate decisions, actions, and activities and provide clear boundaries
  • define the types of workplace behavior issues
  • describe the steps in resolving a workplace conflict
  • identify the steps to handle internal investigations
  • differentiate between positive and negative approaches to discipline
  • define the standard processes for all types of separations
  • identify the considerations for layoff conditions
  • describe the types of tort claims impacting the employment relationship
  • define the types of employment liability claims
  • describe the company-sponsored methods of ADR
  • describe the activities in the ligation process
  • Knowledge Check: Understanding Employee Relations
  • summarize the key concepts covered in this course

Overview/Description

Negative behaviors have negative consequences. HR provides managers and employees with the documents to establish organizational policies and guidelines to ensure consistent communication. When violations occur, they should be dealt with fairly across employees groups, following a documented process. Should the need arise for employees to exit the organization, regardless of the reason, courtesy and confidentially are extended. In this course, we'll explore a series of infractions that can escalate from minor to grave and the various actions that are within the realm of HR.



Target

Prerequisites: none

Professional in Human Resources: Employment Legislation

Course Number:
bs_hr23_02_enus
Lesson Objectives

Professional in Human Resources: Employment Legislation

  • discover the key concepts covered in this course
  • describe the US law-making process and its hierarchy
  • recognize the foundation of US federal employment legislation prior to 1990
  • recognize the foundation of US federal employment legislation after 1990
  • recall the foundational key legislation that impacts employment
  • recall the key legislation that impacts employment
  • recognize how US employment legislation protects employment privacy
  • recognize which legislation applies to federal contractors and agencies
  • recall the key executive orders
  • recognize important legislation that is used frequently in the workplace
  • Knowledge Check: Recognizing Key Employment Legislation
  • summarize the key concepts covered in this course

Overview/Description

In this course, you'll explore and interpret the US laws and regulations that impact the HR Body of Knowledge. In addition, you'll learn the process of how the US constructs and then passes laws. Specifically, you'll explore labor laws and executive orders, as well as civil rights, employment, privacy and consumer protection, and federal government and agency legislation. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: HR Organization

Course Number:
bs_hr23_05_enus
Lesson Objectives

Professional in Human Resources: HR Organization

  • discover the key concepts covered in this course
  • describe the functions of the HR Department
  • identify the role of the HR professional
  • define corporate governance and HR's role in the process
  • differentiate between corporate and personal ethics
  • identify the role of HR for CSR and its impact on the organization
  • recommend and implement best practices to mitigate internal and external employment threats
  • define recordkeeping requirements for various HR functions
  • define the HR records retention process
  • describe the metrics HR uses to validate its overall effectiveness
  • list measures to validate business impact and provide useful information to management
  • list metrics used to measure HR’s tactical accountability
  • Knowledge Check: Defining the Value of the HR Organization
  • summarize the key concepts covered in this course

Overview/Description

What is human resources – people or function? In defining this nucleus, you'll explore both – what it means to the company, its function, roles, responsibilities, and essential measurements. You'll learn how HR can be effective for the organization while providing value to its stakeholders. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: HR Tools and Processes

Course Number:
bs_hr23_06_enus
Lesson Objectives

Professional in Human Resources: HR Tools and Processes

  • discover the key concepts covered in this course
  • list the types of partnerships available to HR organizations
  • list the types of solutions available to HR organizations
  • list the types of technologies that support effective HR data processing and analysis
  • describe the reporting spectrum and how it provides value
  • describe the different types of research techniques
  • identify the methods and tools for data analysis
  • describe the process to contract with vendors to support organizational needs
  • describe the project management process and tools
  • describe the change management process and tools
  • Knowledge Check: Applying HR Tools and Processes
  • summarize the key concepts covered in this course

Overview/Description

Every profession has its bag of tricks, and HR is no different – HR borrows from everyone else! In this course, you'll learn about some of the essential tools and processes to help become a trusted partner and adviser. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: Introduction to PHR Exam

Course Number:
bs_hr23_01_enus
Lesson Objectives

Professional in Human Resources: Introduction to PHR Exam

  • discover the key concepts covered in this course
  • describe the PHR exam
  • describe BoK and its relevance to the HR profession
  • describe the PHR exam eligibility and passing requirements
  • identify and assess your level of HR knowledge to create a study plan that will guide you in allocating the appropriate amount of study time
  • identify how to benefit from your study plan
  • Knowledge Check: Understanding and Preparing for the PHR Exam
  • summarize the key concepts covered in this course

Overview/Description

In this course, you'll discover the qualifications for HR certification and who is eligible. You'll also learn about the contents of the PHR Exam by HRCI and how the test is constructed. In addition, you'll try the HR skill assessment tool to determine skill level and develop a personalized study plan.



Target

Prerequisites: none

Professional in Human Resources: Job Architecture

Course Number:
bs_hr23_13_enus
Lesson Objectives

Professional in Human Resources: Job Architecture

  • discover the key concepts covered in this course
  • define the elements of a total rewards strategy
  • define the types of total rewards
  • describe the key components of the job architecture framework
  • define the value of the job structure process
  • identify the documentation derived from the job analysis process
  • distinguish between exempt and nonexempt employees
  • list the methods of job evaluation
  • describe the steps in compensation benchmarking
  • define the steps for building a pay structure
  • describe how pay grades and ranges are defined
  • describe the factors in determining an employee's pay
  • describe the range for pay transparency
  • describe the benefits of a total reward statement
  • Knowledge Check: Determining What a Job Is Worth
  • summarize the key concepts covered in this course

Overview/Description

Why is there always so much confusion on how much to pay for a job when there is a very well defined process? Let's uncover this well-kept secret and why there is confusion. In this course, you'll also learn how to squash all the noise and better respond to inquiries on how salaries for jobs are derived.



Target

Prerequisites: none

Professional in Human Resources: Labor Relations

Course Number:
bs_hr23_19_enus
Lesson Objectives

Professional in Human Resources: Labor Relations

  • discover the key concepts covered in this course
  • describe the relevance of labor relations
  • recall the federal laws and regulations related to labor relations
  • recall the federal laws and regulations related to labor activities
  • define why unions exist
  • identify strategies employers can use to keep unions from soliciting employees
  • define the types of ULPs
  • define the union organizing strategy
  • identify the purpose of an NLRB hearing
  • define the different certification strategies
  • list the collective bargaining subjects
  • define different contract negotiation strategies
  • define the types of union security clauses
  • describe the different types of labor demonstrations
  • define the types of ADR for labor disputes
  • Knowledge Check: Understanding Labor Relations
  • summarize the key concepts covered in this course

Overview/Description

Whether a company has a union or not has nothing to do with HR or the company, but it's important to know how to manage effectively with a union. In this course, we'll explore processes when a union interacts with an organization and organizes a campaign, and how to effectively manage with a union contract in effect.



Target

Prerequisites: none

Professional in Human Resources: Learning

Course Number:
bs_hr23_12_enus
Lesson Objectives

Professional in Human Resources: Learning

  • discover the key concepts covered in this course
  • distinguish between training and learning
  • recall the federal laws and regulations related to learning activities
  • identify how behaviors are acquired
  • recall the importance of adult learning theories
  • identify the strategies used to achieve training results
  • identify the different types of instructional design models
  • define the different types of training analysis
  • identify the methods to acquire training
  • identify HR's role during the implementation phase
  • define the requirements for training trainers
  • identify techniques to assess training program effectiveness
  • Knowledge Check: Creating a Training Program
  • summarize the key concepts covered in this course

Overview/Description

HR certification is the preparation for being a lifelong learner, and is the start of many more trainings HR will take – and perhaps give. Regardless of which training, understanding the mechanics and how people will receive them are equally important. In this course, you'll explore the different methodologies, embrace the process, and understand HR's role in helping to develop people.



Target

Prerequisites: none

Professional in Human Resources: Organizational Development

Course Number:
bs_hr23_10_enus
Lesson Objectives

Professional in Human Resources: Organizational Development

  • discover the key concepts covered in this course
  • define the characteristics and importance of organizational development
  • list the methods used in organizational development
  • list examples of strategic interventions
  • identify the strategies used to improve work and job structures to gain efficiencies
  • identify the approaches used to improve production quality and gain efficiencies
  • describe the activities that help employees understand each other's behaviors
  • describe the roles in career development
  • describe the types of programs used for employee development
  • identify the methods to motivate employees
  • Knowledge Check: Resolving Interpersonal Organizational Challenges
  • summarize the key concepts covered in this course

Overview/Description

To be successful at developing people, organizations need a foundation. In this course, you'll explore the foundational concepts that exist to help employees peacefully interact, coexist, and thrive with each other.



Target

Prerequisites: none

Professional in Human Resources: Organizational Relations

Course Number:
bs_hr23_16_enus
Lesson Objectives

Professional in Human Resources: Organizational Relations

  • discover the key concepts covered in this course
  • define human relations and how it impacts the workplace
  • define organizational culture
  • describe how culture is developed
  • identify the key diversity issues impacting organizations
  • describe the benefits of diversity and inclusion programs
  • identify techniques to encourage participative decision-making
  • define employee engagement and its impact on the workplace
  • identify the types of employee surveys
  • list methods for effective employee communications
  • Knowledge Check: Understanding Organizational Relations
  • summarize the key concepts covered in this course

Overview/Description

Each week, more time is spent in the workplace than any other location, and employees therefore form relationships with the people they work with. It is incumbent upon HR to create an environment that is conducive to making that healthy for the employees while productive for the organization. Understanding human relations skills is not sufficient; the organization needs to embody that spirit as well. In this course, you'll learn how to prepare the organization to be more receptive to building positive human relations.



Target

Prerequisites: none

Professional in Human Resources: Organizational Risk

Course Number:
bs_hr23_18_enus
Lesson Objectives

Professional in Human Resources: Organizational Risk

  • discover the key concepts covered in this course
  • define the organizational risk framework
  • describe the types of HR audits
  • recall the federal laws and regulations related to safety and health activities
  • identify the key OSHA forms and when they are used
  • describe potential workplace safety and security risks
  • identify the types of business continuity risks
  • recall the federal laws and regulations related to health hazards
  • identify the process for communicating health hazards
  • describe the three types of EHH
  • describe the programs available to make the workplace healthier
  • distinguish the difference between handling employees with alcohol or drug abuse issues
  • identify the three components of the RTW program
  • recall the federal laws and regulations related to workplace privacy and protection activities before 1986
  • recall the federal laws and regulations related to workplace privacy and protection activities after 1986
  • describe potential workplace privacy and protection issues
  • Knowledge Check: Understanding Organizational Risk
  • summarize the key concepts covered in this course

Overview/Description

Not only is HR concerned about the wellbeing of employees, but it's also about security and access issues to property and data. In this course, you'll learn about the various types of organizational risks that keep HR on their toes, and you'll explore the risks and mitigation actions that HR can leverage.



Target

Prerequisites: none

Professional in Human Resources: Performance Management

Course Number:
bs_hr23_11_enus
Lesson Objectives

Professional in Human Resources: Performance Management

  • discover the key concepts covered in this course
  • define the steps in the performance appraisal process
  • describe the process for creating goals
  • distinguish between evaluation and appraisal
  • describe the different types of performance appraisal methods
  • identify common errors made in the performance evaluation process
  • use PIPs effectively
  • distinguish between coaching and mentoring
  • Knowledge Check: Helping Managers in the Performance Cycle
  • summarize the key concepts covered in this course

Overview/Description

Performance management is one of the most difficult organizational processes. In this course, you'll discover why, and learn how time has transformed some of the processes with negative intent. In addition, you'll explore HR's role in helping managers and employees be successful.



Target

Prerequisites: none

Professional in Human Resources: PHR Exam Summary

Course Number:
bs_hr23_20_enus
Lesson Objectives

Professional in Human Resources: PHR Exam Summary

  • discover the key concepts covered in this course
  • recall key features of the PHR exam
  • recognize methods to enhance your study habits
  • apply techniques to increase your testing proficiency
  • Knowledge Check: Preparing for the PHR Exam
  • summarize the key concepts covered in this course

Overview/Description

It's almost time for the HR Certification Institute (HRCI) PHR certification exam, and there are just a few more pointers that will add the finishing touches. In this course, you'll learn how to reinforce content knowledge by applying good study habits and deploying testing strategies. As a bonus, you'll explore additional content to expand your knowledge base or save for recertification credits.



Target

Prerequisites: none

Professional in Human Resources: Recruiting

Course Number:
bs_hr23_09_enus
Lesson Objectives

Professional in Human Resources: Recruiting

  • discover the key concepts covered in this course
  • identify how recruiting fits into the talent acquisition process
  • recall the federal laws and regulations related to recruiting activities prior to 1990
  • recall the federal laws and regulations related to recruiting activities after 1990
  • identify ways to effectively use social media in recruiting
  • describe how applicant tracking improves the recruitment process
  • describe the steps in the selection process
  • list the tools that aid in screening applicants
  • identify the types of assessments used to evaluate candidates
  • identify the different types of interviews
  • identify hiring areas that may have legal implications
  • distinguish between verbal and written employment offers
  • define the types of contingent assessments
  • describe the activities that occur pre-employment
  • distinguish between orientation and onboarding
  • identify the metrics used to assess talent acquisition effectiveness
  • Knowledge Check: Navigating the Recruitment Process
  • summarize the key concepts covered in this course

Overview/Description

Short-term hires are costly, so HR wants to yield the highest ROI by ensuring a good fit for both employer and employee. In this course, you'll explore the life cycle of landing the right candidates. You'll also learn why it's important to gain a solid foundation of the laws and current trends, which will all help you become more effective at recruiting. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: Talent Planning

Course Number:
bs_hr23_07_enus
Lesson Objectives

Professional in Human Resources: Talent Planning

  • discover the key concepts covered in this course
  • describe the talent planning process
  • identify techniques for HR forecasting
  • describe the process for determining staffing requirements
  • identify sources for the HR talent pool
  • describe the impact of flexible staffing on the workplace
  • describe how structural workforce changes impact the workplace
  • recognize how business restructuring contributes to the talent planning process
  • identify techniques used to successfully transition employees
  • Knowledge Check: Planning for Attracting Top Talent
  • summarize the key concepts covered in this course

Overview/Description

As the economic pendulum swings, top talent comes and goes and the replacement effort starts over, or can even shift. In this course, you'll learn how HR can aid in assessing the workforce and helping to find top talent with the right tools in place. You'll examine talent planning, forecasting, flexible staffing, structural workforce change, business restructuring, and transition techniques. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

Professional in Human Resources: Talent Sourcing

Course Number:
bs_hr23_08_enus
Lesson Objectives

Professional in Human Resources: Talent Sourcing

  • discover the key concepts covered in this course
  • describe the talent acquisition function
  • describe how an employer creates its brand
  • describe the elements of an employee value proposition
  • distinguish between sourcing and recruiting
  • list resources for potential candidates
  • describe how to create a positive candidate experience
  • recall the federal laws and regulations related to discrimination
  • identify the types of employment discrimination
  • identify the types of workplace harassment
  • identify the types of cases handled by the EEOC
  • recognize the reason for affirmative action and the requirements
  • Knowledge Check: Creating a Sustainable Talent Pipeline
  • summarize the key concepts covered in this course

Overview/Description

Great branding isn't just for marketing. Employees are consumers too, and that same marketing power should also be directed toward the employer brand to help create great candidate experiences and attract the best and brightest talent. Recognizing that the US is in the midst of a talent shortage, HR is forced to become more creative and prescriptive in sourcing efforts. In this course, you'll learn how to create a sustainable talent pipeline. This course can be used in preparation for the HR Certification Institute (HRCI) PHR certification exam.



Target

Prerequisites: none

TestPrep Professional in Human Resources (PHR)

Course Number:
bs_phr_a01_tp_enus
Objectives:

Overview/Description
To test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test. * This TestPrep is aligned to the 2018 PHR Exam Content Outline .

Target Audience
Individuals seeking practice in a structured testing environment, covering the skills and competencies being measured by the vendor certification exam.

Prerequisites: none

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