CBT Campus' Online Certification Training Courses.

Mentoring Senior Professional in Human Resources (SPHR)

Leadership and Strategy
Talent Planning and Acquisition
Learning and Development
Total Rewards
Employee Relations and Engagement

Overview/Description
Skillsoft Mentors are available to help students with their studies for the Senior Professional in Human Resources (SPHR) exam. You can reach them by using the Email My Mentor service.

Target Audience
Individuals who are studying in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Senior Professional in Human Resources: Benefits Management

Course Number:
bs_hr25_a19_enus

Expected Duration (hours)
1.4

Senior Professional in Human Resources: Benefits Management

discover the key concepts covered in this course
identify the strategies for a successful benefits program
identify the federal laws and regulations related to protection and privacy of benefits activities
identify the federal laws and regulations related to the financial administration of benefits activities
identify federally compliant tax benefit programs
identify federally compliant benefit programs
recognize the requirements that must be complied with when an employer offers group healthcare
define the tax advantaged benefit programs
identify the typical benefits offered in addition to healthcare
identify the different types of healthcare funding
distinguish between qualified and nonqualified retirement plans
identify the required communications to support tax sheltered plans
Knowledge Check: Assessing Your Benefits Program Knowledge
summarize the key concepts covered in this course

Overview/Description
Top of mind for most recruits is "What benefits are offered?" This is usually generalized to mean "group healthcare," but there are so many more options to explore. In this course, you'll learn about which benefits are mandatory, optional, and not required to be offered, and which rules must be followed. It's a relatively straightforward topic, but heavily backed with legislation that can easily jeopardize an organization's entire plan. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Business Leadership

Course Number:
bs_hr25_a06_enus

Senior Professional in Human Resources: Business Leadership

discover the key concepts covered in this course
identify why leadership is important
define the theories of leadership
identify the key leadership theorists
specify the behaviors of leaders
define corporate governance and HR's role in the process
differentiate between the different types of ethics
define the types of ethical behaviors
identify the role of HR for CSR and its impact on the organization
identify the steps in the CSR strategic process
Knowledge Check: Assessing Your Knowledge of Business Leadership Characteristics
summarize the key concepts covered in this course

Overview/Description
We all know what a leader is, but what makes a good business leader? In this course, you'll learn about the difference between leaders and managers, and how effective leadership is critical to business success. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Business Management

Course Number:
bs_hr25_a05_enus

Senior Professional in Human Resources: Business Management

discover the key concepts covered in this course
define the manager's role in managing a business
identify the different organizational units within a business and how they function
identify the levels of the business title hierarchy
distinguish between the types of organizational structures
define the key elements to structure organizations
define the functions of management
define the project management process and tools
define the change management process and tools
Knowledge Check: Reviewing Your Business Management Skills
summarize the key concepts covered in this course

Overview/Description
Managing a business can seem easy, but managing an effective business requires good structures and skills. In this course, you'll learn what is involved and how to help employees reach their top productivity levels. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Business Planning

Course Number:
bs_hr25_a03_enus

Expected Duration (hours)
0.6

Senior Professional in Human Resources: Business Planning

discover the key concepts covered in this course
identify the factors impacting the business environment
identify the different types of legal structures of how a business can organize
define the key business elements that impact the environment
identify the effects of competition on the business
identify and classify the types of business stakeholders
Knowledge Check: Reviewing Your Business Planning Skills
summarize the key concepts covered in this course

Overview/Description
Many great ideas turn into successful businesses, but first the idea must be developed. In this course, you'll discover the considerations that are made regarding the external environment in order to create thriving businesses. In addition, you'll learn about the tools used to measure effectiveness. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Compensation Management

Course Number:
bs_hr25_a18_enus

Expected Duration (hours)
1.4

Senior Professional in Human Resources: Compensation Management

discover the key concepts covered in this course
define the elements of a total rewards strategy
define the types of total rewards
identify the benefits of a total reward statement
distinguish between direct and indirect compensation programs
identify the types of base payment methods
distinguish between the types of wage payment methods
identify the mandatory differentials payment method
identify the types of variable compensation programs
identify the types of incentive programs paid for based on combined efforts
define the types of payment variations
identify the elements of executive compensation
describe the different types of individual equity compensation programs
recognize the close interaction between HR and payroll processes
Knowledge Check: Reviewing Your Understanding of Compensation
summarize the key concepts covered in this course

Overview/Description
It's not all about the money…or is it? In this course, you'll explore the different types of compensation and how to determine how much an individual is paid and by what type of compensation based on the type of work being done. Though HR is not responsible for payroll, they are usually the first line of response, so understanding how payroll works and verifying calculations will be important. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Employee Engagement

Course Number:
bs_hr25_a21_enus

Expected Duration (hours)
0.8

Senior Professional in Human Resources: Employee Engagement

discover the key concepts covered in this course
define employee engagement and its impact on the workplace
identify strategies for employee engagement
identify the methods to increase employee participation
identify techniques to encourage participative decision-making
list methods for effective employee communications
describe the value of employee feeback
identify the tools used for employee surveys
Knowledge Check: Reviewing Your Understanding of Employee Engagement
summarize the key concepts covered in this course

Overview/Description
An employee's level of commitment and connection to the organization benefits both parties. In this course, you'll learn the strategies for recognizing and building engagement. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Employee Management

Course Number:
bs_hr25_a13_enus

Senior Professional in Human Resources: Employee Management

discover the key concepts covered in this course
distinguish between employer and employee relationships
identify the activities that occur pre-employment
distinguish between orientation and onboarding
identify the types of documentation employers use to communicate decisions, actions, and activities and provide clear boundaries
define the types of workplace behavior issues
identify the steps in resolving a workplace conflict
identify the steps to handle internal investigations
differentiate between positive and negative approaches to discipline
define the standard processes for all types of separations
identify the considerations for layoff conditions
Knowledge Check: Reviewing Your Employee Management Skills
summarize the key concepts covered in this course

Overview/Description
From onboarding to offboarding, there are a variety of procedures and strategies to help measure, monitor, and interact with employees. Teach employees how to perform their best and help them achieve business goals in the process. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Employment Legislation

Course Number:
bs_hr25_a02_enus

Expected Duration (hours)
2.2

Senior Professional in Human Resources: Employment Legislation

discover the key concepts covered in this course
define the US law-making process and its hierarchy
recognize the foundation of US federal employment legislation prior to 1990
recognize the foundation of US federal employment legislation after 1990
identify the foundational key legislation that impacts employment
identify the key legislation that impacts employment
recognize how US employment legislation protects employment privacy
recognize which legislation applies to federal contractors and agencies
identify the key executive orders
recognize important legislation that is used frequently in the workplace
Knowledge Check: Assessing Your Employment Legislation Knowledge
summarize the key concepts covered in this course

Overview/Description
In this course, you'll explore and interpret the US laws and regulations that impact the HR Body of Knowledge. In addition, you'll learn the process of how the US constructs and then passes laws. Specifically, you'll explore labor laws and executive orders, as well as civil rights, employment, privacy and consumer protection, and federal government and agency legislation. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: HR Organization

Course Number:
bs_hr25_a07_enus

Senior Professional in Human Resources: HR Organization

discover the key concepts covered in this course
define the functions of the HR Department
identify the role of the HR professional
identify techniques for forecasting, planning, and predicting the impact of HR activities and programs across functional areas
define recordkeeping requirements for various HR functions
define the HR records retention process
identify the metrics HR uses to validate its overall effectiveness
list measures to validate business impact and provide useful information to management
list metrics used to measure HR’s tactical accountability
Knowledge Check: Applying Your Knowledge of HR Organization
summarize the key concepts covered in this course

Overview/Description
What is human resources – people or function? In defining this nucleus, you'll explore both – what it means to the company, its function, roles, responsibilities, and essential measurements. You'll learn how HR can be effective for the organization while providing value to its stakeholders. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: HR Tools and Processes

Course Number:
bs_hr25_a08_enus

Senior Professional in Human Resources: HR Tools and Processes

discover the key concepts covered in this course
list the types of processes HR supports
list the types of partnerships available to HR organizations
list the types of solutions available to HR organizations
list the types of technologies that support effective HR data processing and analysis
define the reporting spectrum and how it provides value
identify the different types of research techniques
identify the methods and tools for data analysis
define the process to contract with vendors to support organizational needs
Knowledge Check: Assessing Your Knowledge of HR Tools and Processes: 0 questions from videos 1 - 8
summarize the key concepts covered in this course

Overview/Description
Every profession has its bag of tricks, and HR is no different – it borrows from everyone else! In this course, you'll learn about some of the essential tools and processes to help become a trusted partner and adviser. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Human Relations

Course Number:
bs_hr25_a20_enus

Senior Professional in Human Resources: Human Relations

discover the key concepts covered in this course
define human relations and how it impacts the workplace
define organizational culture
specify how culture is developed
identify the strategies for positive employee relations
define the differece between diversity and inclusion
identify the key diversity issues impacting organizations
develop a process for implementing diversity and inclusion programs
describe the benefits of diversity and inclusion programs
Knowledge Check: Reviewing Your Skills in Human Relations
summarize the key concepts covered in this course

Overview/Description
Each week, more time is spent in the workplace than any other location, which leads employees to form relationships with the people they work with. It is incumbent upon HR to create an environment that is conducive to making that healthy for the employees while productive for the organization. Understanding human relations skills is not sufficient; the organization needs to embody that spirit as well. In this course, you'll learn how to prepare the organization to be more receptive to building positive human relations. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Introduction to SPHR

Course Number:
bs_hr25_a01_enus

Expected Duration (hours)
0.8

Senior Professional in Human Resources: Introduction to SPHR

discover the key concepts covered in this course
describe the SPHR exam
describe the types of exam items
identify BoK and its relevance to the HR profession
identify the SPHR exam eligibility and passing requirements
identify and assess your level of HR knowledge to create a study plan that will guide you in allocating the appropriate amount of study time
identify how to benefit from your SPHR study plan
Knowledge Check: Reviewing Your Knowledge of SPHR
summarize the key concepts covered in this course

Overview/Description
In this course, you'll discover the qualifications for HR certification and who is eligible. You'll also learn about the contents of the SPHR Exam by HRCI and how the test is constructed. In addition, you'll try the HR skill assessment tool to determine skill level and develop a personalized study plan. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Job Architecture

Course Number:
bs_hr25_a17_enus

Expected Duration (hours)
1.2

Senior Professional in Human Resources: Job Architecture

discover the key concepts covered in this course
identify the key components of the job architecture framework
specify the value of the job structure process
identify the documentation derived from the job analysis process
distinguish between exempt and nonexempt employees
list the methods of job evaluation
identify the steps in compensation benchmarking
identify the steps for building a pay structure
identify how pay grades and ranges are defined
specify the factors in determining an employee's pay
specify the range for pay transparency
Knowledge Check: Applying Your Job Architecture Knowledge
summarize the key concepts covered in this course

Overview/Description
Why is there always so much confusion on how much to pay for a job when there is a very well defined process? Let's uncover this well-kept secret and why there is confusion. In this course, you'll also learn how to squash all the noise and better respond to inquiries on how salaries for jobs are derived. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Labor Relations

Course Number:
bs_hr25_a22_enus

Expected Duration (hours)
1.4

Senior Professional in Human Resources: Labor Relations

discover the key concepts covered in this course
specify the relevance of labor relations
define why unions exist
identify strategies employers can use to keep unions from soliciting employees
define the types of ULPs
define the union organizing strategy
identify the purpose of an NLRB hearing
define the different certification strategies
list the collective bargaining subjects
define different contract negotiation strategies
define the types of union security clauses
identify the different types of labor demonstrations
define the types of ADR for labor disputes
Knowledge Check: Assessing Your Labor Relations Skills
summarize the key concepts covered in this course

Overview/Description
Whether a company has a union or not has nothing to do with HR or the company, but it's important to know how to manage effectively with a union. In this course, you'll explore processes when a union interacts with an organization and organizes a campaign, and how to effectively manage with a union contract in effect. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Learning Management

Course Number:
bs_hr25_a16_enus

Senior Professional in Human Resources: Learning Management

discover the key concepts covered in this course
distinguish between training and learning
identify how behaviors are acquired
describe the importance of adult learning theories
identify the strategies used to achieve training results
identify the different types of instructional design models
define the different types of training analysis
identify the methods to acquire training
identify HR's role during the implementation phase
define the requirements for training trainers
identify techniques to assess training program effectiveness
specify the difference between creativity and innovation
Knowledge Check: Reviewing Your Training and Development Knowledge
summarize the key concepts covered in this course

Overview/Description
HR certification is the preparation for being a lifelong learner, and is the start of many more trainings HR will take – and perhaps give. Regardless of which training, understanding the mechanics and how people will receive them are equally important. In this course, you'll explore the different methodologies, learn to embrace the process, and understand HR's role in helping to develop people. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Managing within the Law

Course Number:
bs_hr25_a10_enus

Expected Duration (hours)
0.6

Senior Professional in Human Resources: Managing within the Law

discover the key concepts covered in this course
recognize the importance of laws on everyday tasks
identify the types of employment discrimination
identify the types of workplace harassment
identify the types of cases handled by the EEOC
recognize the reason for affirmative action and the requirements
identify hiring areas that may have legal implications
define the types of tort claims impacting the employment relationship
Knowledge Check: Assessing Your Knowledge of How to Manage within the Law
summarize the key concepts covered in this course

Overview/Description
HR professionals can help managers stay compliant with employment laws. In this course, you'll learn about the essential skills for managing employees effectively while adhering to company practices and abiding by the law. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Organizational Development

Course Number:
bs_hr25_a14_enus

Expected Duration (hours)
1.2

Senior Professional in Human Resources: Organizational Development

discover the key concepts covered in this course
define the characteristics and importance of organizational development
list the methods used in organizational development
list examples of strategic interventions
identify the strategies used to improve work and job structures to gain efficiencies
identify the approaches used to improve production quality and gain efficiencies
identify the main tools used in quality analysis
define the types of programs used for employee development
identify the types of team management structures and activities that help employees understand each other’s behaviors
describe the different types of development programs
define the roles in career development
identify the steps in the succession planning process
Knowledge Check: Assessing Your Organizational Development Knowledge
summarize the key concepts covered in this course

Overview/Description
To be successful at developing people, organizations need a foundation. In this course, you'll explore the foundational concepts that exist to help employees peacefully interact, coexist, and thrive with each other. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Performance Management

Course Number:
bs_hr25_a15_enus

Expected Duration (hours)
1.3

Senior Professional in Human Resources: Performance Management

discover the key concepts covered in this course
describe the employee performance process
identify the methods to motivate employees
define the steps in the performance appraisal process
specify the process for creating goals
distinguish between evaluation and appraisal
identify the different types of performance appraisal methods
identify common errors made in the performance evaluation process
use PIPs effectively
distinguish between coaching and mentoring
describe the types of internal mobility
identify strategies for retaining employees
Knowledge Check: Reviewing Your Knowledge of Performance Management
summarize the key concepts covered in this course

Overview/Description
Performance management is one of the most difficult organizational processes. In this course, you'll discover why, and learn how time has transformed some of the processes with negative intent. In addition, you'll explore HR's role in helping managers and employees be successful. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Risk Management

Course Number:
bs_hr25_a24_enus

Senior Professional in Human Resources: Risk Management

discover the key concepts covered in this course
define the risk standards that businesses follow
recommend and implement best practices to mitigate internal and external employment threats
describe the type of HR audits
identify potential workplace safety and security risks
identify the types of business continuity risks
specify potential workplace privacy and protection issues
define the types of employment liability claims
identify the company-sponsored methods of ADR
identify the activities in the litigation process
Knowledge Check: Assessing Your Knowledge of Organizational Risks
summarize the key concepts covered in this course

Overview/Description
HR is concerned with security and access issues to property and data. In this course, you'll learn about the various types of organizational risks that keep HR on their toes, and you'll explore the risks and mitigation actions that HR can leverage. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Safety and Health

Course Number:
bs_hr25_a23_enus

Senior Professional in Human Resources: Safety and Health

discover the key concepts covered in this course
define the value of safety culture in the workplace
identify the key OSHA forms and when they are used
describe the programs available to make the workplace healthier
describe the difference between OSHA and NIOSH
identify the process for communicating health hazards
define the three types of EHH
distinguish the difference between handling employees with alcohol or drug abuse issues
identify the three components of the RTW program
Knowledge Check: Reviewing Your Workplace Health and Safety Skills
summarize the key concepts covered in this course

Overview/Description
Employers have the legal responsibility to provide a safe and healthy working environment. In this course, you'll learn how to manage the risks and hazards for your various worksites. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: SPHR Exam Summary

Course Number:
bs_hr25_a25_enus

Expected Duration (hours)
0.4

Senior Professional in Human Resources: SPHR Exam Summary

discover the key concepts covered in this course
identify key features of the SPHR exam
recognize methods to enhance your study habits
apply techniques to increase your testing proficiency
Knowledge Check: Assessing Your Study Skills and Testing Proficiency
summarize the key concepts covered in this course

Overview/Description
It's almost time for the HR Certification Institute (HRCI) SPHR certification exam, and there are just a few more pointers that will add the finishing touches. In this course, you'll learn how to reinforce your content knowledge by applying good study habits and deploying testing strategies. As a bonus, you'll explore additional content to expand your knowledge base or save for recertification credits. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Strategic Management

Course Number:
bs_hr25_a04_enus

Expected Duration (hours)
0.9

Senior Professional in Human Resources: Strategic Management

discover the key concepts covered in this course
define the element to establish the business strategy
define the strategic planning process
identify the steps in the strategic framework
identify the different strategic analysis methods
specify the use of organizational statements
list the tools used to measure the business environment
identify the tools used to manage financial performance
Knowledge Check: Assessing Your Strategic Management Knowledge
summarize the key concepts covered in this course

Overview/Description
Senior HR leaders contribute to the organization analysis as well as develop HR strategies. In this course, you'll learn about the methods and tools to determine strength, weaknesses, operational effectiveness, and opportunities. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Talent Acquisition

Course Number:
bs_hr25_a12_enus

Senior Professional in Human Resources: Talent Acquisition

discover the key concepts covered in this course
describe how adverse impact is calculated
specify how applicant tracking improves the recruitment process
identify the steps in the selection process
list the tools that aid in screening applicants
identify the types of assessments used to evaluate candidates
describe the interviewing process
identify the different types of interviews
describe the process to extend employment offers
define the types of contingent assessments
identify the metrics used to assess talent acquisition effectiveness
Knowledge Check: Assessing Your Talent Acquisition Skills
summarize the key concepts covered in this course

Overview/Description
Short-term hires are costly, so HR wants to yield the highest ROI by ensuring a good fit for both employer and employee. In this course, you'll explore the life cycle of landing the right candidates. You'll also learn why it's important to gain a solid foundation of the laws and current trends, which will all help you become more effective at recruiting. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Talent Planning

Course Number:
bs_hr25_a09_enus

Expected Duration (hours)
0.6

Senior Professional in Human Resources: Talent Planning

discover the key concepts covered in this course
define the talent planning process
identify techniques for HR forecasting
specify the process for determining staffing requirements
identify sources for the HR talent pool
identify the impact of flexible staffing on the workplace
identify how structural workforce changes impact the workplace
recognize how business restructuring contributes to the talent planning process
identify techniques used to successfully transition employees
Knowledge Check: Reviewing Your Talent Planning Skills
summarize the key concepts covered in this course

Overview/Description
As the economic pendulum swings, top talent comes and goes and the replacement effort starts over, or can even shift. In this course, you'll learn how HR can aid in assessing the workforce and helping to find top talent with the right tools in place. You'll examine talent planning, forecasting, flexible staffing, structural workforce change, business restructuring, transition techniques, and talent planning. This course can be used in preparation for the HR Certification Institute (HRCI) SPHR certification exam.

Target

Prerequisites: none

Senior Professional in Human Resources: Talent Sourcing

Course Number:
bs_hr25_a11_enus

Expected Duration (hours)
0.7