MS-700 - Managing Microsoft Teams: Configuring Network Settings
MS-700 - Managing Microsoft Teams: Configuring Network Settings
- discover the key concepts covered in this course
- provide an overview of the Network Planner tool in Microsoft Teams
- add a new network plan using the Network Planner tool
- create a custom persona using the Network Planner tool
- add a network site using the Network Planner tool
- create a report using the Network Planner tool and review individual calculations and bandwidth recommendations
- analyze report output using the Network Planner tool
- download and install the Network Testing Companion
- describe network requirements to ensure an optimized network experience
- list steps to optimize a network and Teams performance
- recognize bandwidth requirements for Teams
- list steps involved in implementing Quality of Service (QoS) in Microsoft Teams
- setup QoS on Windows clients
- add an emergency location using Microsoft Teams admin center
- create a custom emergency calling policy using Microsoft Teams admin center
- add and update reporting labels using Microsoft Teams admin center
- recognize network regions, sites and subnets
- add and modify a network site using Microsoft Teams admin center
- summarize the key concepts covered in this course
The Network Planner tool is used to help organize network requirements when connecting an organization to Microsoft Teams. In this course, you will learn how to use the Network Planner tool to create custom personas, add network plans, and create reports used to review bandwidth needs with recommendations. You will then learn how to use the Network Testing Companion to assess network readiness, and explore how to configure media optimizations using Quality of Service. Lastly, discover how to configure network ports and protocols, and network settings and locations, including emergency addresses and network topologies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Managing Microsoft Teams: Enabling Guest Access
Managing Microsoft Teams: Enabling Guest Access
- discover the key concepts covered in this course
- provide an overview of guest access in Microsoft Teams
- provide an overview of guest capabilities in Microsoft Teams
- describe authorization level controls in Microsoft Teams
- configure guest access to Microsoft Teams and enable calling, meeting, and messaging capabilities
- add guests to a team in Microsoft Teams
- view and edit guest user information in a team
- provide an overview of guest access permissions in Microsoft Teams
- demonstrate how to join a team as a guest in Microsoft Teams
- schedule a meeting with guests using Microsoft Teams
- join a meeting with guests using Microsoft Teams
- demonstrate how to create and perform an access review for guests
- recognize how to control guest access in Azure Active Directory
- restrict external guest users using Azure Active Directory portal
- configure external access and differentiate between external access and guest access
- summarize the key concepts covered in this course
Guest access enables teams within an organization to collaborate with people and businesses outside of the organization. This is possible by granting guest access to resources such as channels, chats, and applications. In this course, you'll learn how to configure guest access and guest permissions in Teams. You'll also learn how to configure meetings and live events, as well as messaging and calling options for guests. Finally, you'll also explore how to manage guests using Azure AD access reviews and the Azure AD portal. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Endpoints
MS-700 - Managing Microsoft Teams: Endpoints
- discover the key concepts covered in this course
- recognize how to deploy Teams client on devices including Mac OS and mobile devices
- recognize how to use Teams on a Windows Virtual (WVD) desktop
- recognize how to use Teams on Virtualized Desktop Infrastructure (VDI)
- provide an overview of managing devices in Teams
- create and assign configuration profiles in Teams
- recognize the types of devices that are used in a Teams environment
- describe how to create, remove, or rename device tags in Teams
- describe how to update Teams devices remotely
- provide an overview of Teams Rooms
- describe how to plan management responsibilities using the Microsoft Teams Rooms managed service
- demonstrate how to configure accounts for Microsoft Teams Rooms
- describe how to configure a Microsoft Teams Rooms console
- describe how to maintain and operate Microsoft Teams Rooms
- describe the Microsoft Teams Rooms recovery tool
- summarize the key concepts covered in this course
Endpoints in Microsoft Teams can include computers, laptops, tablets or mobile devices running Microsoft Teams. The term endpoint is also used to describe how the user connects to a device. This can include using the built-in speaker or microphone, a headset, or earbuds. In this course, you'll learn how to deploy the Microsoft Teams client on devices running MacOS, mobile operating systems, and devices running virtualization software. You will then explore how to manage configuration profiles, device tags, and device settings and firmware. Lastly, you'll discover how to configure Microsoft Teams Rooms. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Governance & Lifecycle Management
MS-700 - Managing Microsoft Teams: Governance & Lifecycle Management
- discover the key concepts covered in this course
- provide an overview of Teams templates available in the admin center
- differentiate between base template types
- recognize the use cases for the Company-Wide template
- recognize the use cases for the Executive Team template
- recognize the use cases for the Departmental Team template
- create a custom template using Teams admin center
- recognize considerations when planning for Microsoft 365 groups in Microsoft Teams
- create a team from a Microsoft 365 group
- differentiate between lifecycle management concepts and definitions
- recognize each lifecycle stage
- provide an overview of Teams governance including group and team creation, naming, classification, and guest access
- recognize group and team expiration, retention, and archiving
- recognize considerations when managing group and team membership
- recognize how to control what features users have access to in Microsoft Teams
- recognize key security and compliance features in Microsoft Teams
- archive, unarchive, restore, and delete a team
- summarize the key concepts covered in this course
Microsoft Teams has numerous lifecycle and governance capabilities and features that an organization can use for successful implementations. In this course, you'll learn how to create and manage templates in Teams using the admin center. Templates provide a predefined team structure that can enable better overall consistency across the organization. You'll then learn how to set up policies for Microsoft 365 group creation, and configure Microsoft 365 groups, expiration policies, and naming policies. Lastly, you'll learn how to archive, unarchive, restore, and delete a team in Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Managing Chats & Collaboration
MS-700 - Managing Microsoft Teams: Managing Chats & Collaboration
- discover the key concepts covered in this course
- create, edit, and assign custom messaging policies in Teams
- configure messaging policy settings in Teams
- list considerations for planning for external access in Teams
- allow or block domain communication with your organization
- describe different scenarios that require external access
- recognize when to use native chat experience
- list interoperability and limitations considerations when working with Teams and Skype
- provide an overview of Teams and channels
- describe the benefits of working with private channels
- create, edit, and assign a private channel creation policy
- share information between Outlook and chat or channel conversations in Teams
- enable and configure external sharing for SharePoint and OneDrive for Business
- provide an overview of collaboration and file storing options in Teams
- summarize the key concepts covered in this course
Microsoft Teams includes numerous features designed to increase an organization's collaboration and productivity. In this course, you'll learn how to provide and manage external access to domains using the Microsoft Teams admin center. You'll examine how external access features give outside organizations the ability to call, chat, and schedule meetings within Teams. Next, you'll examine how to configure external access for SharePoint and integrate e-mail solutions within Teams. Lastly, you'll learn how to work with channels, messaging policies, and cloud file storage options for collaboration. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Managing Meeting Experiences
MS-700 - Managing Microsoft Teams: Managing Meeting Experiences
- discover the key concepts covered in this course
- provide an overview of meetings and live events in Microsoft Teams
- demonstrate how to setup a live event in Microsoft Teams
- configure a live event policy in Microsoft Teams
- provide an overview of meetings and conferencing in Microsoft Teams
- demonstrate how to schedule a meeting in Microsoft Teams
- demonstrate how to join a meeting in Microsoft Teams
- create, edit and assign a custom meeting policy in Microsoft Teams
- provide an overview of meeting policy settings
- demonstrate how to manage meeting settings in Microsoft Teams
- demonstrate how to configure conference bridge settings
- summarize the key concepts covered in this course
Meetings in Teams are a key collaboration feature that allow users to communicate using audio, video, and screen sharing capabilities. In this course, you'll learn about the different meeting types in Teams and how to configure meeting settings and policies. You'll also learn about live events, a feature that enables users to broadcast videos and content to large audiences all with Teams. Lastly, you'll explore how to configure and manage conference bridge audio settings using the Microsoft Teams admin center. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Managing Phone Numbers
MS-700 - Managing Microsoft Teams: Managing Phone Numbers
- discover the key concepts covered in this course
- get new phone numbers for users
- differentiate between user numbers and service numbers
- add, change, and remove an emergency location using the Microsoft Teams admin center
- assign, change, and remove phone numbers
- provide an overview of port orders
- describe how to port phone numbers in Teams
- request new service numbers using the Microsoft Teams admin center
- provide an overview of emergency calling, geo codes, and emergency address validation
- describe how to plan and configure dynamic emergency calling
- create, edit, and assign emergency calling policies
- provide an overview of phone systems using Public Switched Telephone Network (PSTN) carriers with Direct Routing
- plan for Public Switched Telephone Network direct routing implementations
- provide an overview of configuring Direct Routing
- provide an overview of Public Switched Telephone Network Calling Plans
- provide an overview of hybrid environments with PSTN connectivity
- recognize how to monitor and troubleshoot Direct Routing using the Health Dashboard
- provide an overview of dial plans in Teams
- summarize the key concepts covered in this course
Phone numbers allow users to initiate and receive phone call communication from within Teams. In this course, you'll learn how to order phone numbers and manage service numbers for users within an organization. You'll learn how to create, edit, and assign phone numbers for users, and work with emergency addresses and calling features within Teams. Lastly, you'll explore how to recommend a Public Switched Telephone Network connectivity solution based on organizational requirements and how to configure and manage Direct Routing. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Managing Phone Systems
MS-700 - Managing Microsoft Teams: Managing Phone Systems
- discover the key concepts covered in this course
- provide an overview of phone systems in Microsoft Teams
- set up a phone system in Microsoft Teams
- provide an overview of acquiring and assigning product licenses for a voice solution in Microsoft teams
- configure voicemail settings in Microsoft Teams
- differentiate between outbound and inbound caller ID settings in a caller ID policy
- provide an overview of caller ID settings for a user
- create, edit, and assign caller ID policies in Microsoft Teams
- manage resource accounts in Microsoft Teams
- create and configure a call queue as well as call agents, call routing, call overflow, call timeout, and caller ID for outbound calls
- set up an auto attendant in Teams, as well as call flow and dial scope
- set up a holiday in Teams using the Microsoft Teams admin center
- provide an overview of voice recognition features
- create a dial plan in Microsoft Teams
- create, edit, and assign Call Park policies in Microsoft Teams
- configure group calling pickup
- create, edit, and assign Calling Policies in Microsoft Teams
- configure call delegates in Microsoft Teams
- provide an overview of dial pad configurations in Microsoft Teams
- summarize the key concepts covered in this course
Phone systems in Teams allow organizations to replace outdated existing phone system equipment, while enabling a move to a more integrated and scalable solution all from within Teams. In this course, you'll explore the basics of phone systems and learn how to set up phone features such as voicemail, call queues, and caller ID. You'll discover how to use policies to then manage call park, calling, and caller ID. Finally, you'll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
Managing Microsoft Teams: Managing Security & Compliance
Managing Microsoft Teams: Managing Security & Compliance
- discover the key concepts covered in this course
- recognize Teams roles and responsibilities
- demonstrate how to assign admin roles in Azure Active Directory
- provide an overview of information barriers (IB) in Microsoft Teams
- describe what events trigger information barriers to be activated
- demonstrate how to create and use sensitivity labels in Microsoft Teams
- demonstrate how retention policies work in Microsoft Teams
- provide an overview of communication compliance in Microsoft Teams
- provide an overview of policy-based recording for callings and meetings in Teams
- provide an overview of data loss prevention (DLP) in Microsoft Teams
- customize a data loss prevention policy using the Security & Compliance Center
- provide an overview of eDiscovery features available in Teams
- place a user or team on Legal Hold using the Security & Compliance Center
- use the content search feature in Microsoft Teams
- retrieve and search audit logs in Microsoft Teams
- review and interpret security reports in Microsoft Teams
- create security and compliance alerts in Microsoft Teams
- summarize the key concepts covered in this course
Microsoft Teams offers various security and compliance features such as retention policies, eDiscovery and legal holds. Ensuring organizational compliance can include safeguarding sensitive data as well as preventing and blocking harassing behavior in meetings. In this course, you'll explore how to assign Microsoft Teams admin roles in Azure Active Directory. You'll then discover how to manage compliance features such as retention policies, explore how to create security and compliance alerts, and create information barrier policies. Lastly, you will learn how to access and interpret security reports for Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Managing Team Membership & App Policies
MS-700 - Managing Microsoft Teams: Managing Team Membership & App Policies
- discover the key concepts covered in this course
- demonstrate how to manage user settings in Microsoft Teams
- provide an overview of dynamic membership in Microsoft Teams
- create a dynamic group in Azure Active Directory
- validate dynamic group membership in Azure Active Directory
- add, modify, or remove dynamic group membership rules
- provide an overview of access reviews for team members
- create an access review of groups in Azure AD access reviews
- perform access reviews using My Apps
- complete an access review of group in Azure AD access reviews
- create, edit, and assign an app permission policy in Microsoft Teams
- demonstrate how to manage org-wide app settings for Microsoft 365 Government
- provide an overview of admin settings for apps in Microsoft Teams
- create, edit, and assign an app setup policy
- demonstrate how to work with custom app policies in Microsoft Teams
- provide an overview of feedback policies in Microsoft Teams
- demonstrate how to implement policy packages in Microsoft Teams
- summarize the key concepts covered in this course
Users can be added to a team as either an owner or a member in Microsoft Teams. In this course, you'll learn how to manage users in a team, including how to configure dynamic membership and manage access reviews for team members. Discover how to create and update a dynamic group in Azure Active Directory, and provide an overview of access reviews for team members. You'll also learn how to create and manage app permission policies and app setup policies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Monitoring & Analyzing Service Usage
MS-700 - Managing Microsoft Teams: Monitoring & Analyzing Service Usage
- discover the key concepts covered in this course
- view and interpret usage reports in the Microsoft Teams admin center
- view and interpret user activity reports in Microsoft Teams admin center
- view and interpret app usage reports in Microsoft Teams admin center
- view and interpret device usage reports in Microsoft Teams admin center
- view and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reports
- view and interpret Microsoft Teams live event usage reports
- provide an overview of Microsoft 365 usage reports
- demonstrate how to navigate and utilize Microsoft 365 usage reports
- demonstrate how to customize Microsoft 365 usage reports
- describe how to monitor and improve call quality for Teams
- recognize how to set up call analytics for Teams
- provide an overview of the Call Quality Dashboard (CQD)
- provide an overview of Call Quality Dashboard (CQD) data and reporting features
- demonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQD
- recognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teams
- recognize how to use Power BI to analyze CQD data in Teams
- install Power BI Connector to use CQD query templates
- view Microsoft Teams utilization in Power BI using CQD data
- summarize the key concepts covered in this course
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Upgrading to Teams
MS-700 - Managing Microsoft Teams: Upgrading to Teams
- discover the key concepts covered in this course
- describe considerations when upgrading from Skype for Business to Microsoft Teams
- list pre-upgrade considerations involved in the planning, preparing, piloting, and deploying of Microsoft Teams
- outline steps involved in a common Microsoft Teams upgrade
- list post-upgrade steps used to assess upgrade success
- describe how to define project scope and project vision when upgrading to Teams
- describe objectives and key results (OKRs) and key success indicators (KSIs) and how they relate to project goals
- provide an overview of upgrade journeys from Skype for Business to Microsoft Teams
- describe coexistence modes for both organization and per-user
- list Public Switched Telephone Network (PSTN) considerations when upgrading to Microsoft Teams
- recognize the benefits of conducting a user pilot
- describe common sections included in an environmental discovery questionnaire
- list considerations when preparing your organization for collaboration and voice services when upgrading to Microsoft Teams
- outline steps to ensure an organization is prepared for an upgrade to Microsoft Teams
- describe how to prepare a user readiness plan
- demonstrate how to notify users of an impending upgrade
- provide an overview of using the Teams Advisor for deployment assistance
- demonstrate how to upgrade from Skype for Business Online to Microsoft Teams
- describe how to use the Meeting Migration Service (MMS) service to update a users existing meetings
- summarize the key concepts covered in this course
Microsoft Teams enables organizations to combine chat, calling, collaboration, meetings, file storage, and app integration into a single user interface. By doing so, this allows users to be more productive and accelerate business outcomes. In this course, you'll explore the necessary steps required to successfully upgrade from Skype for Business to Microsoft Teams. Teams upgrade strategies can vary depending on the organization, and include options for selective user or all-in upgrade approaches. You will discover pre and post upgrade tasks, upgrade paths and coexistence modes, upgrade notifications, and meeting migrations. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
MS-700 - Managing Microsoft Teams: Working with Teams
MS-700 - Managing Microsoft Teams: Working with Teams
- discover the key concepts covered in this course
- provide an overview of teams, including example teams, membership, roles, and settings
- configure and manage teams
- create a new team, add a team owner, and create a new channel
- provide an overview of team owners and moderator capabilities
- describe best practices for organizing teams
- describe considerations and best practices when managing larger teams
- create an org-wide team in Teams
- upgrade an existing resource to a team
- manage team settings and permissions in Teams
- recognize the different privacy setting options in Teams
- summarize the key concepts covered in this course
A team is a collection of people that are grouped together around a common goal or objective. Teams can be configured to include only invited users or they can be configured as public to allow anyone in the organization. In this course, you'll learn how to create and manage teams and org-wide teams. You'll explore how to upgrade an existing resource to a team, as well as how to manage team settings and permissions. Lastly, you'll examine how to manage privacy levels for a team. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.