Finance, Human Resources And Administration
Crisis Management
Managing in a Crisis

Managing in a Crisis

Course Number:
Lesson Objectives

Managing in a Crisis

  • recognize key initial actions to take for effective crisis management
  • recognize steps for planning crisis communications before a crisis occurs
  • identify guidelines for assembling an effective crisis communications team
  • identify the key components of an effective public response to a company crisis
  • identify the actions required to resolve and close a crisis incident


Effective business leadership is essential during times of company crisis. In this course, you’ll discover how to prepare for and respond to a crisis, including how to manage crisis communications.


Prerequisites: none

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