Management And Leadership
Advanced Management Techniques
Gauging Your Organization's High-performing Potential
Managing for Cross-functionality
Managing the Unique Needs of Experts
Managing Your Company's Talent
Fostering Mentoring Relationships

Fostering Mentoring Relationships

Course Number:
amg_04_a05_bs_enus
Lesson Objectives

Fostering Mentoring Relationships

  • identify the benefits of workplace mentoring for mentees, mentors, and organizations
  • distinguish between examples of coaching and mentoring relationships
  • identify what makes mentoring programs successful
  • distinguish between the four types of mentoring
  • recognize the advantages of formal mentoring relationships
  • identify benefits of informal mentoring relationships

Overview/Description
Mentor relationships are key to enabling success in both your personal and professional lives. This course covers the benefits of mentoring programs for employees, mentors, and the organization as a whole and explores the differences between mentoring and coaching relationships. It also details what makes a mentoring program successful, considering the various mentoring models and approaches and how each contributes to making a mentoring program a good experience for all involved.

Target Audience
Managers who want to develop or refine their management skills.

Gauging Your Organization's High-performing Potential

Course Number:
amg_04_a01_bs_enus
Lesson Objectives

Gauging Your Organization's High-performing Potential

  • identify organizational factors that need to be coordinated for success
  • recognize mission statements that indicate high-performance organizations
  • identify characteristics of a high-performance measurement strategy
  • recognize actions to make an organization more customer focused
  • recognize typical actions of a leader of a high-performance organization
  • determine if an organization's culture supports high performance

Overview/Description
High-performance organizations are those with a competitive edge but facilitating such an environment requires the right skillset. This course helps you assess your organization's potential for high performance in terms of its mission statement, strategy, performance measurement strategies, customer orientation, leadership, and culture.

Target Audience
Managers who want to develop or refine their management skills

Managing for Cross-functionality

Course Number:
amg_04_a02_bs_enus
Lesson Objectives

Managing for Cross-functionality

  • identify the benefits of cross-functional management
  • recognize advantages of each approach to making your organization cross-functional
  • recognize how to support strategic cross-functionality in the organization
  • recognize the benefits of knowledge management for furthering strategic cross-functionality
  • match knowledge management approaches with their descriptions

Overview/Description
Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy.

Target Audience
Managers who want to develop or refine their management skills.

Managing the Unique Needs of Experts

Course Number:
amg_04_a04_bs_enus
Lesson Objectives

Managing the Unique Needs of Experts

  • recognize the benefits of understanding experts and their needs
  • identify common characteristics of experts
  • recognize how to be a trustworthy collaborator
  • identify methods of being a competent facilitator
  • recognize actions managers can take to meet the needs of experts

Overview/Description
Managers rely heavily on experts for the in-depth knowledge needed on the job. These experts have unique needs in the workplace. This course explores the characteristics of the experts on your staff; outlines what they want from you, their manager; and covers techniques and strategies to help you meet their needs.

Target Audience
Managers who want to develop or refine their management skills.

Managing Your Company's Talent

Course Number:
amg_04_a03_bs_enus
Lesson Objectives

Managing Your Company's Talent

  • recognize why talent management is important
  • identify key activities of talent management planning
  • identify key activities for acquiring talent
  • recognize strategies used to develop talent
  • identify methods of retaining talent
  • identify actions a manager should take to motivate employees
  • recognize actions managers can take to help employees thrive

Overview/Description
Talent management focuses on recruiting, hiring, developing, and retaining the right talent to drive an organization's performance. This course covers why effectively managing talent is so important and how to plan for talent management. In addition, this course identifies the key activities associated with talent management and describes the roles played by managers in implementing a talent management strategy.

Target Audience
Managers who want to develop or refine their management skills.

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