Management And Leadership
Managing Employee Performance
Creating a Plan for Performance Management
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Detecting and Dealing with Performance Problems
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Keeping Top Performers Challenged
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Planning an Effective Performance Appraisal
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Creating a Plan for Performance Management
Lesson Objectives
Creating a Plan for Performance Management
- identify the factors of successful performance management
- recognize how a performance management system increases productivity and organizational success
- recall the five phases of the performance measurement process
- recognize the four types of critical success factor
- list the characteristics of effective key performance indicators
- identify the key job requirements summarized in a role profile
Overview/Description
Having a performance management system in place can focus attention on results that count, boost productivity, align team and individual activities with organizational goals, and improve morale, all of which help ensure individual and team performance produce the desired outcomes for organizational success. In this course, you'll learn about the nature and benefits of performance management. The course outlines the five phases of a performance management system. It then explains how to recognize critical success factors and ensure effective key performance indicators, and explains the key components of developing role profiles.
Having a performance management system in place can focus attention on results that count, boost productivity, align team and individual activities with organizational goals, and improve morale, all of which help ensure individual and team performance produce the desired outcomes for organizational success. In this course, you'll learn about the nature and benefits of performance management. The course outlines the five phases of a performance management system. It then explains how to recognize critical success factors and ensure effective key performance indicators, and explains the key components of developing role profiles.
Target Audience
Anyone who wants to develop or refine their skills for planning employee performance appraisals
Anyone who wants to develop or refine their skills for planning employee performance appraisals
Detecting and Dealing with Performance Problems
Lesson Objectives
Detecting and Dealing with Performance Problems
- identify methods of gathering employee performance information
- recognize best practices for identifying and questioning performance problems
- identify questions to ask when assessing the scope and frequency of performance problems
- match areas of performance problem impact to considerations in those areas
- recall guidelines for diagnosing employee performance problems
- recall external causes of performance problems
- recognize internal causes of performance problems
Overview/Description
When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whatever their scope, frequency, or magnitude, you must intervene early, involve the employee, and uncover the true root causes in order to find the best possible solution. This course explains how you can detect, identify, and question problems in your workplace. It enables you to determine the scope, frequency, and impact when they occur. And it shows you how to diagnose root causes, both external and internal, on your way to finding the best solution.
When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whatever their scope, frequency, or magnitude, you must intervene early, involve the employee, and uncover the true root causes in order to find the best possible solution. This course explains how you can detect, identify, and question problems in your workplace. It enables you to determine the scope, frequency, and impact when they occur. And it shows you how to diagnose root causes, both external and internal, on your way to finding the best solution.
Target Audience
Anyone who wants to develop or refine their skills for planning employee performance appraisals
Anyone who wants to develop or refine their skills for planning employee performance appraisals
Keeping Top Performers Challenged
Lesson Objectives
Keeping Top Performers Challenged
- identify the qualities of a top performer
- recognize the benefits of keeping top performers engaged and challenged
- identify actions that create a work environment that encourages top performance
- recognize the leadership skills that attract top performers
- identify the right way to engage in communication with your top performers
Overview/Description
How do you move your company to drive results and take a prominent place in the market? By engaging your top performers – those employees who consistently bring high levels of performance and positively influence the culture of your organization. Managers and leaders need to know who their top performers are, how they're different from other employees, and how to ensure they stay committed and engaged by providing challenging work and development opportunities. In this course, you'll learn about the characteristics of top performers and the benefits they bring to an organization. You'll learn how to improve your workplace and leadership skills so that they both attract and meet the needs of top performers. You'll also learn how to communicate effectively with top performers and explore the ways top performers like to communicate with others.
How do you move your company to drive results and take a prominent place in the market? By engaging your top performers – those employees who consistently bring high levels of performance and positively influence the culture of your organization. Managers and leaders need to know who their top performers are, how they're different from other employees, and how to ensure they stay committed and engaged by providing challenging work and development opportunities. In this course, you'll learn about the characteristics of top performers and the benefits they bring to an organization. You'll learn how to improve your workplace and leadership skills so that they both attract and meet the needs of top performers. You'll also learn how to communicate effectively with top performers and explore the ways top performers like to communicate with others.
Target Audience
Anyone who wants to develop or refine their skills for planning employee performance appraisals.
Anyone who wants to develop or refine their skills for planning employee performance appraisals.
Prerequisites: none
Planning an Effective Performance Appraisal
Lesson Objectives
Planning an Effective Performance Appraisal
- recognize the benefits of conducting performance appraisals
- identify effective ways to agree on key job responsibilities
- recognize effective ways to set employee performance goals
- select appropriate actions to take when identifying required competencies
- identify examples of how to monitor ongoing employee performance
Overview/Description
Preparing for appraisals takes time, but the extra effort can transform a routine bureaucratic chore into a process that helps you, your employees, and your organization. In this course, you'll learn why performance appraisals are important. You'll be introduced to the elements that contribute to an employee performance plan. You'll also learn how to monitor ongoing performance, which will help prepare you for future employee appraisals.
Preparing for appraisals takes time, but the extra effort can transform a routine bureaucratic chore into a process that helps you, your employees, and your organization. In this course, you'll learn why performance appraisals are important. You'll be introduced to the elements that contribute to an employee performance plan. You'll also learn how to monitor ongoing performance, which will help prepare you for future employee appraisals.
Target Audience
Anyone who wants to develop or refine their skills for planning employee performance appraisals.
Anyone who wants to develop or refine their skills for planning employee performance appraisals.
