Professional Effectiveness
Developing Effective Negotiation Skills

Negotiating the Best Solution
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The First Steps in Negotiating
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Negotiating the Best Solution
Lesson Objectives
Negotiating the Best Solution
- recognize examples of ways to increase the level of trust your negotiating counterpart has in you
- identify your counterpart's negotiating personality
- recognize strategic approaches to emotions and interests in an negotiation
- identify tactics for facilitating agreement by offering and modifying options
- recognize strategies for gaining agreement despite a counterpart's resistance
- take appropriate action to close a deal
- use strategies to identify who you're negotiating with and reach an effective agreement
Overview/Description
Reaching an agreement is the goal of a negotiation. This course will help you build critical components of a good negotiating relationship, think creatively about solutions, and facilitate agreements.
Reaching an agreement is the goal of a negotiation. This course will help you build critical components of a good negotiating relationship, think creatively about solutions, and facilitate agreements.
The First Steps in Negotiating
Lesson Objectives
The First Steps in Negotiating
- identify approaches that help you prepare for a successful negotiation
- recognize the impact of various communication practices on a negotiation
- recognize recommended practices for negotiating
- identify approaches that are not effective when negotiating
- identify how to respond effectively to tricks or challenges from the other party
- use methods to negotiate effectively
Overview/Description
When negotiating, it's important not to get too caught up in taking a side. In this course, you'll learn to focus on the issue at hand, communicate effectively, use common best practices, and overcome challenges.
When negotiating, it's important not to get too caught up in taking a side. In this course, you'll learn to focus on the issue at hand, communicate effectively, use common best practices, and overcome challenges.