Professional Effectiveness
Effective Communication
Communicating with Confidence

Communicating with Confidence

Course Number:
Lesson Objectives

Communicating with Confidence

  • recognize factors that determine a speaker's effectiveness in business settings
  • identify techniques for overcoming nervousness about speaking in front of others
  • recognize steps for preparing content for effective communication
  • recognize methods for using your voice effectively in business communications
  • identify ways to use body language to communicate confidently and effectively


In business, effective communication depends not just on what you say, but how you say it. In this course, you'll learn about being an effective speaker, overcoming nervousness, preparing effectively, and using your voice and body language.


Prerequisites: none

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