Professional Effectiveness
Getting Results through Personal Power
Building Personal Power through Influence
Influence Others with Political Savvy
Personal Power and Credibility

Building Personal Power through Influence

Course Number:
comm_42_a02_bs_enus
Lesson Objectives

Building Personal Power through Influence

  • identify the characteristics of influence
  • recognize considerations when preparing to use influence in a situation
  • identify the communication skills to employ when using the law of reciprocity
  • influence others using reciprocity
  • select statements that reflect words that were chosen to influence
  • use effective language to influence others
  • recognize situations that may cause resistance
  • sequence examples of the steps for managing resistance
  • use methods to influence people and situations

Overview/Description
Along with being credible and trustworthy, you can get results without direct authority by using your influence. Effective influence skills are probably the biggest differentiator when getting results without authority. When you influence, you engage and enlist others in getting results – without necessarily having formal power. Influence is not about forcing or exerting – it's about getting people on your side for good reasons. Three ways to promote influence are through language/effective communication, reciprocity/exchanging 'currencies', and persevering through resistance.

Target Audience
Anyone who wants to develop or refine their skills for getting results using personal power.

Influence Others with Political Savvy

Course Number:
comm_42_a03_bs_enus
Lesson Objectives

Influence Others with Political Savvy

  • identify the skills, knowledge, and attitudes needed to be politically savvy
  • use strategic, operational, and financial knowledge to demonstrate business acumen
  • recognize the characteristics of someone with business acumen
  • select elements to include in an action plan
  • recognize the steps to take to put your action plan to work
  • use methods to develop political savvy and business acumen

Overview/Description
When dealing with power and influence you will inevitably have to navigate political waters. Most everyone knows that 'politics' are a reality in organizations and even if you dislike them, you cannot eliminate them. Just think about those who have position power – chances are they got there not just through their individual know-how, but because they know who's who, how to appeal to them, and how to build coalitions of power and influence. This course addresses what it takes to use political savvy as an aid to influencing without direct authority.

Target Audience
Anyone who wants to develop or refine their skills for getting results using personal power.

Personal Power and Credibility

Course Number:
comm_42_a01_bs_enus
Lesson Objectives

Personal Power and Credibility

  • recognize the traits associated with personal and positional power
  • choose whether to use personal power or positional power in a given situation
  • identify the factors that supports a claim of credibility
  • select actions that build credibility
  • identify actions that help to earn trust
  • recognize opportunities to build trust
  • demonstrate personal power by building credibility and trust

Overview/Description
Authority carries a certain type of power – typically position power. A person is granted the power and authority to meet goals and get results through a responsible job definition and accountability. The police officer that cites you for speeding. The financial manager that calls for an audit. The company manager that decides how to allocate the budget. People may comply, rebel, resist, or gripe about those in authority, but there is a reason and purpose for such positional power. On the other hand, most of the results that get accomplished in organizations come from the use of personal power and not solely reliant on direct authority. This is especially true in our work environments today, where information sources and networking contacts are accessible to all as means to results. But ultimately it comes down to personal credibility, influence, and political savvy. This course focuses on the power that comes with being credible and trustworthy.

Target Audience
Anyone who wants to develop or refine their skills for getting results using personal power.

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