Professional Effectiveness
Managing and Controlling Anger
The Essentials for Anger Management

The Essentials for Anger Management

Course Number:
comm_47_a01_bs_enus
Lesson Objectives

The Essentials for Anger Management

  • choose actions to manage your anger using an emotional response
  • choose actions to manage your anger using an intellectual response
  • recognize effective responses for dealing with an angry person
  • determine the root cause of anger in a given situation
  • identify the benefits of using anger positively in the workplace
  • recognize how to use anger positively in the workplace

Overview/Description
Anger is a normal, and even healthy emotion, rooted in the instinct for self-preservation. However, if it's not managed properly, this powerful emotion can be very destructive. It's important to find healthy ways of owning and expressing your anger. In this course, you'll explore how to manage your anger through emotional and intellectual responses, and how to respond properly to anger directed at you. You'll also explore the nature of anger including its root causes and ways to use it positively in the workplace.

Target Audience
Anyone who wants to develop or refine their anger management skills in the workplace

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