Professional Effectiveness
Creating Lasting Organizational Change
Facilitating Sustainable Change
Making Change Stick
Moving Forward with Change Planning

Facilitating Sustainable Change

Course Number:
apd_18_a01_bs_enus
Lesson Objectives

Facilitating Sustainable Change

  • recognize the key initial outputs of a change initiative
  • recognize the RACI status of stakeholder groups
  • recognize questions used to assess the level of stakeholder discomfort in relation to a proposed change effort
  • recognize questions used to assess the effectiveness of vision of a proposed change
  • sequence steps required to determine and assess the skills needed to support organizational change
  • predict the success of a change effort based on readiness measures
  • determine an organization's readiness for sustainable change

Overview/Description
Change is a necessary but difficult part of every organization's work processes. In this course, you'll learn about key outputs of a change initiative, how to identify stakeholder groups, and how to evaluate the keys to sustainable change.

Target Audience
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization

Making Change Stick

Course Number:
apd_18_a03_bs_enus
Lesson Objectives

Making Change Stick

  • identify which key elements of change need to be communicated to different groups in the organization
  • select strategies for communicating change to different groups
  • employ strategies to make change easier and reduce discomfort
  • recognize how to reinforce skills and make change last
  • leverage performance management methods to make change last
  • use appropriate strategies to sustain planned change

Overview/Description
Facing change deployment challenges can help changes succeed long-term. In this course, you'll learn how make change more comfortable, communicate change to different groups, and use training and performance management to make change last.

Target Audience
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization

Moving Forward with Change Planning

Course Number:
apd_18_a02_bs_enus
Lesson Objectives

Moving Forward with Change Planning

  • identify the key elements of a change charter
  • determine the level of rigor and type of guiding coalition required for a change project
  • determine a stakeholder's influence level on a scale of low to high
  • recognize best practices for interpreting stakeholder input into change efforts
  • recognize best practices for facilitating the construction of a collaborative code of change
  • recognize how to plan for successful change

Overview/Description
Effective planning is key to change management. In this course, you'll learn how to build change charters and guiding coalitions and interpret stakeholders' influence and input. You'll also learn best practices for creating codes of change.

Target Audience
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization

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